At Pneuma, we strive to make sure that our customers receive the best service and are stoked about their purchase. If you wish to return a product for a refund, no problem! All products must be returned within 14 business days from purchase in sellable condition, accompanied by original tags (applicable shipping fees may apply). Anything returned after the 14 day period will be eligible for an exchange or store credit only. If you wish to exchange an item, please email us directly and we will be happy to assist you!